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Make a Payment / Account Login |
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| We focus our efforts on creating accessible payment options for all consumers. |
Backed by more than 30 years of experience, Fenix Capital Group, LLC (FCG) has focused its efforts on creating accessible payment options to consumers of our approved retail sellers. FCG is a leader in providing financing for unsecured credit in key verticals, including Education, Medical, Membership and Consumer Goods. FCG has become the premier option for full spectrum consumer funding programs for retail sellers. |
About Fenix Capital GroupFenix Capital Group, LLC is a Missouri-domiciled limited liability company formed on July 29, 2019 (Missouri Charter No. LC001659869). Fenix purchases contracts on behalf of approved retail sellers across the United States, with a focus on full-spectrum consumer payment programs in Education, Medical, Membership, and Consumer Goods. Fenix is registered with the Nationwide Multistate Licensing System & Registry (NMLS) under company identifier 1889182 and holds active state licenses and registrations in various jurisdictions. Fenix also operates under the trade names FCG and Fenix C.G., LLC. Consumer accounts held by Fenix Capital Group, LLC are administered through the uPortal360 self-service platform, where consumers can view their agreement details, manage payment methods, enroll in AutoPay, and make payments online. |
Existing CustomersManage your account, view your contract, set up AutoPay, or make a one-time payment online at any time through the secure uPortal360 platform. Log In to uPortal360 |
Accepted Card TypesFenix Capital Group, LLC accepts payments by major credit and debit card. One-time and recurring payments may be made through the secure uPortal360 self-service portal.
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State Licensing & RegistrationsFenix Capital Group, LLC (NMLS ID 1889182) is authorized to conduct business under various state licenses and registrations. License details may be verified through NMLS Consumer Access. |
Frequently Asked QuestionsHow do I log in to my account or make a payment?
Existing customers manage their Fenix Capital Group account through the
uPortal360 self-service portal.
From there you can view your contract details, make a one-time payment, set up AutoPay, update your payment
method, and view your payment history. If you need assistance, call us at 1-888-233-2302.
What payment methods are accepted?
Fenix accepts payments by bank account (ACH), debit card, and major credit cards including Visa, Mastercard,
Discover, and American Express. Customers may make one-time payments or schedule recurring AutoPay through
the uPortal360 portal.
How is my payment applied to my account?
Payments are applied in accordance with the terms of your contract.
Generally, payments are applied first to any interest, then to fees, and then to principal. For the
exact application order applicable to your account, please refer to your contract or contact customer service.
How do I enroll in AutoPay?
Log in to uPortal360,
navigate to your payment settings, and select the option to enroll in AutoPay. You will be asked to confirm
the payment method and the date on which your scheduled payments should be drafted. You may cancel AutoPay
at any time from within the portal.
How do I update my address, phone number, or email?
Contact information can be updated by logging into uPortal360 and editing your contact information.
Please keep your contact information current so that we can deliver statements, notices, and other important account communications.
What if I'm having trouble making a payment?
If you are experiencing financial hardship or anticipate difficulty making a scheduled payment, please contact us through the uPortal360 self-service portal.
Alternatively, you can call us at 1-888-233-2302.
How do I file a complaint or dispute?
To report a problem or complaint with Fenix Capital Group, LLC, please contact us at:
Fenix Capital Group, LLC Attn: Dispute Resolution Administrator 603 East Street, Suite 401 Parkville, MO 64152 Phone: (877) 381-2274 Email: [email protected] Consumers may also contact their state regulator. License information for each state in which Fenix operates is available through NMLS Consumer Access. Is my information secure?
Fenix Capital Group uses computer safeguards, secured files, and secured facilities to protect personal and
account information in accordance with the Gramm-Leach-Bliley Act and applicable federal and state law. For
full details on how we collect, use, and protect personal information, please review our
Privacy Policy.
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Contact Us
Fenix Capital Group, LLC
603 East Street, Suite 401 Parkville, MO 64152 Toll-Free: (877) 381-2274 Fax: (816) 891-9803 Email: [email protected] |